PopcornMan – Help

Deutsche Fassung

Contact

Questions, bugs, wishes: hi@turbobarn.com

We reply in English and German, usually within two business days.

Frequently asked questions

How do I jump?: Tap to jump. Hold to grab a rope once one is in reach. That’s all it takes.
How do I get on the leaderboard?: Every run counts for the daily level and the all-time list. Only a day’s top three are shown publicly.
My name or picture isn’t shown.: Top-3 entries are checked automatically. If something is rejected, the game shows why and you can enter another name or picture right away. A social handle is only shown if the account exists and is not an adult account.
How do I report an entry?: Tap “REPORT” next to the entry on the leaderboard. After several reports from different networks it is hidden automatically. For urgent cases, please also email us.
How often can I continue with a video?: Up to three times a day. Without internet or when no ad is available, it shows “VIDEO LOADING …”.
I bought “Remove Ads” but see ads again.: Tap “Profile” at the top left, then “Restore purchases”. The iPhone must be signed in with the Apple ID you bought it with. Video ads to continue stay available as an optional offer.
My progress is gone.: There is no account; progress lives only on the device. After deleting the app or on a new iPhone the game starts over; only the “Remove Ads” purchase comes back.
How do I delete my data?: Tap “Profile” at the top left, then “Delete my data”. Everything on our server is deleted right away; progress, kernels and purchases stay. Already deleted the game? Email us with your display name and roughly when you played.
Where do I change my ad consent?: Tap “Profile” at the top left, then “Privacy”. In the EU, the UK and Switzerland this opens the consent dialog, elsewhere our privacy policy.

Privacy and game rules

Auf Deutsch: Hilfe